This Privacy Policy was last January 2026Last updated on
By using m888bet's website or mobile app, or by opening an account, you are considered to have read and accepted this Privacy Policy. This policy explains how m888bet handles your personal data and what steps are taken to protect your privacy.
This Privacy Policy applies to all m888bet services and products — including the website, mobile app, live chat support, email communications, and any other channel through which you interact with m888bet.
- This policy applies to all m888bet members and users in Bangladesh.
- m888bet is committed to upholding this policy and treats data protection as its highest priority.
- This policy has been developed in accordance with international data protection standards.
- For any questions, please contact us at support@m888bet.express.
Note: This Privacy Policy of m888bet
Terms & Conditions. Reading both documents together will give you a full and clear understanding of your rights and responsibilities.
M888bet only collects information that is genuinely necessary to provide its services. Data is gathered in two ways — directly (what you provide) and automatically (during use of the app or website).
| Data Type |
Example |
Why It Is Collected |
| Identity Information |
Full name, date of birth, national ID number |
Age verification, KYC process |
| Contact Information |
Mobile number, email address |
Account registration, OTP verification |
| Financial Information |
Mobile banking number, transaction records |
Payment Processing |
| Device Information |
IP address, device type, operating system |
Security Verification & Fraud Prevention |
| Usage Data |
Betting history, login timestamps, preferred games |
Service improvement and personalised experience |
| Location Data |
General geographic location (district level) |
Language & Currency Settings |
What we do not collect: m888bet never stores your full bank account number, credit card CVV, or PIN. All payment processing is handled directly through secure payment gateways.
M888bet uses the data it collects solely for specific, legitimate purposes. Every reason your data is used is clearly set out below.
- Account Management: To facilitate registration, login verification, password resets, and overall account security.
- Payment Processing: To process deposits and withdrawals securely and to maintain transaction records.
- KYC Verification: To verify a member's age and identity, which is required before processing large withdrawals.
- Customer Support: To resolve issues and maintain a history of support tickets.
- Fraud Prevention: To detect multiple accounts, bot usage, or unusual transaction activity.
- Service Improvement: To analyse app and website performance and improve the overall user experience.
- Promotional Communications: To send you information about new offers, bonuses, and promotions — only with your consent.
- Legal Obligations: To meet the requirements of applicable laws and regulatory bodies.
Marketing Communications: If you no longer wish to receive promotional messages from m888bet, you can opt out via your account settings or by contacting support. This will not affect any other services.
Your data is stored in international-standard security infrastructure. m888bet applies multiple layers of protection to guard against unauthorized access, modification, or destruction.
- SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
- Encrypted Database: All stored data is kept in encrypted format and is not directly readable.
- Two-Factor Authentication: 2FA is available for account login — enabling it is strongly recommended.
- Regular Security Audits: A dedicated third-party team regularly audits m888bet's security systems.
- Limited Access: Only staff members who require access for their specific roles are permitted to view certain data.
- Data Backup: Data is backed up regularly to prevent loss in the event of a technical failure.
Regarding data retention — all information is kept while your account is active. After account closure, financial transaction records may be retained for up to 5 years as required by law. After this period, data is securely deleted.
M888bet never sells your personal data to third parties. In limited circumstances, certain information may be shared with specific third parties solely for operational purposes — never for commercial use.
- Payment Processors: Only the information necessary to complete transactions is shared with payment gateways such as bKash, Nagad, and Rocket.
- KYC Verification Services: Limited information may be shared with approved verification services to confirm your identity.
- Technology Service Providers: For hosting and database services — these providers are bound by contract and are prohibited from misusing your data.
- Law Enforcement Agencies: Relevant information may be disclosed when required by a court order or a legitimate legal request.
When m888bet shares data with third parties, we ensure those parties uphold the same standards of data protection. Our agreements with them explicitly include binding data protection obligations.
Important: m888bet never sells or rents your data to advertisers or marketing agencies. Your information is used solely to provide services to you.
Cookies are small text files stored in your browser. m888bet uses cookies to enhance your experience on the platform. Some core cookies are not optional — the platform cannot function properly without them. However, analytical and advertising cookies can be turned off.
- Essential Cookies: Keeping your login session active, saving your bet slip, and remembering your language settings — the site cannot function without these.
- Functional Cookies: Remembers your preferred games and recently visited pages — for a better browsing experience.
- Analytics Cookies: Helps us understand which pages get the most traffic and where issues arise. You can turn this off if you prefer.
- Security Cookies: Used to detect fraudulent activity and protect your account.
To disable cookies, go to your browser settings and adjust the cookie management options. Please note that disabling all cookies may affect certain features of m888bet, such as keeping you logged in.
M888bet believes you should have full control over your own data. That's why we guarantee the following rights.
Right to Access
You may request to know what information m888bet holds about you. Upon request to our support team, the information will be provided within 30 days.
Right to Rectification
If any of your information is incorrect, you can request a correction. Our support team will act on it promptly.
Right to Erasure
After account closure, you may request permanent deletion of any data that is no longer subject to legal retention requirements.
Right to Object to Processing
You may object to the use of your data for specific purposes, such as opting out of marketing communications.
Data Portability
You can request to download your information in a readable format.
Right to Withdraw Consent
Where data is processed on the basis of consent, you may withdraw that consent at any time.
To exercise any of these rights, please contact our support team. We typically respond within 30 days.
M888bet strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect or store any personal data from minors.
- Date of birth is verified at the time of registration.
- Age verification is confirmed as part of the KYC process.
- Any account found to belong to a minor will be closed immediately.
- If parents have any concerns, they can report them to support@m888bet.express.
If you suspect that a minor's information has been collected for any reason, please notify us immediately — we will delete that data without delay.
M888bet may update this Privacy Policy from time to time. Any changes will be reflected in the "Last Updated" date at the top of the page. For significant changes, registered members will be notified via SMS or email.
- Minor updates will be communicated through page updates only.
- We will endeavour to provide at least 7 days' notice before any major changes take effect.
- Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.